Important: remember to confirm your “next month box” to make sure that the garments are reserved for you. If you don’t confirm it, other people may reserve the same item(s) and they will no longer be available until their 30 days period is over.
If the date doesn’t work for you, you can send us an email to “firstname.lastname@example.org” or a Whatsapp to +34 640 006 756 with a minimum of 3 days in advance and we will arrange a new date.
You can find the return date of your order on “this month box” in your profile section. We will also send you a reminder before that date arrives and the courier will notify you as well (2 times if necessary). After all these warnings, if we do not find you at the pick-up address or if you are late in returning the garments via a pick-up point, you can either keep your old garments for 30 days more or pay the extra shipping costs and schedule another pickup / delivery date (if that happens you should send us an email to “email@example.com” or a Whatsapp to +34 649 006 756).