ENGLISH
FREQUENT ASKED QUESTIONS
Rentals & How it works
In store (Barcelona - Lluis el Piadós 5)
- Visit the store to try pieces
If you have any questions or special requests
Yes.
- Reserve items up to 3 months in advance
- The piece is blocked for your dates
- We ship it exactly when you need it
Yes. Rentals are available across Europe. We offer express delivery (24–48 hours) to ensure your piece(s) arrives on time.
No washing
Damages & Late Fees
Simply return the item as it is — we take care of all cleaning and garment care.
If the delay affects another client’s rental
Fit & Styling
- Exchange it for another size
- Or swap it for a different piece (subject to availability)
If you’re elsewhere in Europe
- The WhatsApp chat on the website
- Or info@trent.es
We’ll help you with exact measurements and fit advice before you place your order.
Yes.
If you are in Barcelona, you can visit us in store and we’ll help you find the right look. You may walk in or book an appointment via Calendly. When booking, please include details about your event, city, size and preferences, and we’ll prepare a curated selection for you in advance.
If you are not based in Barcelona, you can contact us via WhatsApp and we’ll be happy to help you with styling advice.
Returns & Cancellations
RENTALS
Requests made less than 7 days before pickup are not guaranteed and may be treated as a late cancellation.
- The rental cannot be cancelled
SALES